FAQ's for our Inflatables
Do you charge a deposit and what is your cancellation policy?
We currently do not charge a deposit for rentals but we do ask that you please let us know as soon as possible for cancellations.
Are you licensed and insured?
We are fully licensed and insured by:
What forms of payment do you accept?
We accept cash, checks, and debit or credit cards (3% fee applied) and Venmo.
How long are your rentals for?
Our rentals are custom to fit your party needs. We drop off in the morning and pick up the following day unless it is a same day pick up. Please call us for questions or more information.
What is your rain policy?
If the weather is calling for rain that day we will keep in touch with you through the number your provided. Isolated thunderstorms are not a problem but if it is calling for 80 to 100% chance for all day rain we will cancel the reservation. We also take cancellations up until the unit is delivered, once the unit is delivered we do not offer refunds.
Do you offer multiple day rentals or entire weekend rentals?
We do offer multiple day discounts. Please call us for more information
What are your prices past the 25-mile radius?
We deliver for free up to 25 miles of our location (Easley, SC). Please contact us at 864-508-6620 or firstname.lastname@example.org to check delivery fee of the address. We currently do not deliver to Abbeville, Greenwood, Spartanburg, and Laurens.
How clean are your inflatables?
We clean and sanitize our inflatables after each rental. When your reservation arrives it will be ready to set up and begin play immediately!